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Contact Us

Contact the Trust

We’re here to help. If you have any questions about your coverage, eligibility or wellness programs, don’t hesitate to contact us.

Call the Trust at (800) 458-3053 or visit www.nwadmin.com for detailed benefits information, questions about eligibility, claims, or ID cards. Register or login to view secure and personalized information.

Customer Service      
2345 Eastlake Ave E
Seattle WA 98102

Mailing Address
2323 Eastlake Ave E Ste. 400
Seattle WA 98102-3305

Trust Medical Plan
Kaiser Permanente Plan
Numbers to Know
Premera Blue Cross provider organization (PPO) network (800) 810-BLUE (2583) BlueCard Network
Prescription drug benefits (800) 788-2949 www.medimpact.com
Mail Order prescription drug claims and refills (855) 873-8739 www.medimpactdirect.com
Prior Authorization and Hospital Inpatient pre-certification (855) 784-4561
24-hour NurseLine (866) 672-7863
Teladoc (855) 332-4059 teladoc.com/premera
Dental claims, benefits, network provider listing (800) 554-1907 www.DeltaDentalWA.com
Vision claims, benefits, network provider listing (888) 388-8259 www.nwadmin.com
Lifestyle Coaching www.wateamsters.vivacity.com
Personal Health Support– Chronic Condition Management  (855) 869-6775
Quit For Life® Program (855) 462-5859 www.quitnow.net/WATeamsters
Member Assistance: GuidanceResources ® (866) 301-0313  www.guidanceresources.com
using Web ID: WATEAMSTERS
Numbers to Know
Kaiser Permanente network (888) 901-4636 www.kp.org/wa
Mail Order prescription drug claims and refills (800) 245-7979
24-hour Nurse Line (800) 297-6877
CareClinic Locations https://www.bartelldrugs.com/careclinic/
Assistance Program (888) 287-2680
Dental claims, benefits, network provider listing (800) 554-1907 www.DeltaDentalWA.com
Vision claims, benefits, network provider listing (800) 732-1123 www.nwadmin.com
Health Profile (888) 901-4636 www.kp.org/wa
Quit For Life® Program (800) 462-5327 www.quitnow.net/ghc