Get all your care needs met in one place
Accolade is your one-stop resource for all medical benefits, claims, and healthcare questions, big and small. As of January 2024, you can now get virtual care visits through Accolade and even establish with an Accolade provider as your primary care provider!
With Accolade Care you can see and speak with a board-certified doctor or therapist right from your phone, tablet, or computer – day or night. Your online doctor can treat urgent and ongoing conditions. Same-day virtual primary care visits are available with 24/7 support from your Care team.
Your Accolade Care provider visit is like an in-person visit. They will discuss your concerns and symptoms, answer your questions, order any tests that may be required, and if needed, prescribe medications to your local or mail order pharmacy.
Your Accolade Care provider can help you with:
Everyday & Urgent Issues
- Cold & flu symptoms
- Prescriptions & refills
- Urinary tract infections
- Sinus & bacterial infections
- Rashes
- Preventive care & screenings
Accolade Care can also:
- Connect you to a specialist
- Help you prepare for an upcoming appointment or hospital stay
- Help you understand a medical bill
- Get connected to home health care and other social services
- See a medical expert to get a second opinion at no cost
Connect with Accolade
Accolade is provided for you by the Trust at no cost and is completely confidential. Medications and tests are subject to standard co-insurance and co-pays, but most Accolade virtual visits are covered in full.
It’s easy to connect with an Accolade Health Assistant, nurse, or to schedule a doctor’s appointment. Visit member.accolade.com to activate or access your account. Or call toll-free: (866) 206-0977, Monday through Friday 5:00AM-5:00PM.