Feel confident about your diagnosis and treatment plan.
When making a large decision or purchase – like buying a house or car or choosing a college or new town to move to – you wouldn’t think twice about going to a couple places to ensure you have the information you need to make the best choice for you. Major medical decisions deserve the same level of careful consideration and investigation.
A 2017 study by the Mayo Clinic showed that 21% of patients who got a second opinion left with a completely new diagnosis, and 66% received a partially correct diagnosis. Many medical conditions can be complicated or difficult to define, and a second provider might have knowledge, experience or expertise that your primary provider may not have. They also may be aware of alternative treatments or clinical trials not available where you normally seek care.
Your doctors are likely smart, well trained, thoughtful professionals and specialists that you trust. But you shouldn’t let that stop you from getting a second opinion. At the end of the day, you and your doctor want to be sure that you are finding the right team for you, and that you are comfortable with the diagnosis and long-term treatment plan you are being offered.
Not every diagnosis will require a second opinion, but here are a few situations where it may be important:
When the diagnosis is serious or ongoing
If you are diagnosed with cancer, or another major or chronic condition, a second opinion can help you feel confident in your treatment plan and team, and ready to move forward with any next steps.
When surgery is recommended
Generally, people want to avoid surgery if possible and can be confused about whether they really may need the operation. A second opinion can help you understand the risks and benefits and make an informed choice.
When the diagnosis or path forward is unclear
Many conditions share symptoms, some of which are rare. Seeking additional advice can help you get closer to a clear diagnosis and plan.
When the patient is a child
Sometimes, a family’s pediatrician will want to monitor symptoms for a period of time, and it’s true that many childhood ailments resolve themselves. If symptoms persist, seeing a specialist might be needed.
When it would give you peace of mind
Making medical decisions can be overwhelming and scary. Getting a second opinion can help you understand your options, get informed about new treatments or medications, or validate the treatment plan you’re on.
How to get a second opinion
The process of seeking a second opinion can be as simple as getting a referral from your current doctor. You’ll want to gather any biopsy or surgery reports, hospital discharge reports, relevant imaging tests, and information on drugs or supplements you take, or be prepared to sign forms that allow the second doctor to access those records.
The Trust has also partnered with Accolade Care to offer 2nd.MD to Trust PPO plan participants.
Accolade can confidentially connect you to a world-renowned doctor to offer a second professional opinion, answer your questions, and help you feel more informed and confident going forward. This service is offered at no cost to you as part of your Trust benefits. To schedule an appointment for 2nd.MD visit member.accolade.com or call toll-free: (866) 206-0977 M-F, 5am-5pm. One message per request. Message and data rates may apply.