Chronic Condition Management

Personal Health Support from Premera Blue Cross, goes beyond other chronic condition management programs. Personal Health Support uses a “whole-person” approach to deliver a personalized and meaningful health support experience. From prevention programs to intensive health support for those with chronic and complex conditions, Personal Health Support helps participants and their families get the right level of support they need for their unique situation.

A Personal Health Support clinician will help you best manage your condition and care, connect you to resources and wellness programs available to you and your family, and help you stay motivated to live your healthiest life.

Personal Health Support services include:

• Helping participants have access to health improvement resources and in following providers’ prescribed treatment plan,
• Coordinating care services as needed,
• Helping to understand your health plan’s coverage,
• Management and assistance with a more than 30 chronic conditions, and
• Finding useful community resources –such as in-home services or ride shares.

Premera’s Personal Health Support teams are made up of trained nurses and other certified health care specialists. Participation is voluntary and offered at no cost to you.

If you have asthma, diabetes or coronary artery disease, and complete three calls with your health coach, you could be eligible for $0 copays until the end of the program year for certain medications prescribed to treat the condition being managed.

For all other conditions, when you complete three calls you could receive a $50 check just for participating. You may participate in as many wellness programs as you like, but are eligible to earn only one incentive per employee and one per covered spouse or domestic partner, each year.

The $50 check is a taxable incentive of around $75 depending on the state in which you reside. Estimated state (if any) and federal taxes of around $25 have been withheld and paid by the Trust, resulting in your net check of $50. You will receive a W2 from the Trust after year-end.

This program is offered to you and paid in full by the Washington Teamsters Welfare Trust. It is provided by Premera Blue Cross, and is voluntary and is at no cost to you. Any information you share is completely confidential, protected by federal law, and cannot be shared with your union or your employer without your permission.