Virtual Care Options

Quality care you can trust – whenever and wherever you may need it.

Virtual care is a convenient way to access quality and reliable care from wherever you need it. Like an in-person visit, a doctor will discuss any issues you may be having, recommend treatment, and call in any prescriptions or labs that you may need.

From one-time visits to ongoing primary care.

Virtual care visits offer:

  • On-demand and off-hours appointments

  • Short wait times

  • $0 copays

  • Access to board-certified professionals

  • Referrals to specialists or wellness programs

Accolade Care gives you quick and easy day or night virtual access to board-certified doctors, nurses, and therapists – all from your phone, tablet or computer.

Your Accolade Care doctor can treat urgent and ongoing conditions, answer your medical questions, and even can be elected as your new primary care physician if you would like. Same-day virtual primary care visits are available with 24/7 support from your Care team. Get help with:

Everyday and Urgent Issues

  • Cold and flu

  • Prescriptions and refills

  • Urinary tract infections

  • Sinus and bacterial infections

  • Rashes

  • Preventive care and screenings

Ongoing Conditions

  • Diabetes

  • High blood pressure

  • Anxiety or depression

  • Asthma

  • Thyroid disorders, and more

Find a Provider

Visit member.accolade.com to activate or access your account and request a virtual care visit, or call toll-free: (866) 206-0977, Monday through Friday 5:00AM-5:00PM.
One message per request. Message and data rates may apply.

Teladoc® offers secure, around-the-clock access to board-certified physicians. This service is available to all Trust PPO Plan participants and covered family members.

Offered as part of Trust PPO plan benefits, Teladoc is available 24/7 at no cost to you for one-time appointments for common medical issues, such as colds and flus, allergies, ear infections or sinus problems.

  • To request a video consultation 7AM to 9PM, 7 days a week visit teladoc.com/premera

  • To request a phone consultation anytime 24/7 with quick call back times call (855) 332-4059

Please note that you do not need to pre-register to use the service, though having your account set up before you use Teladoc for the first time will streamline your experience.